FAQ's

How can I track my order?

Once your items are dispatched, you will receive an email with the courier and the tracking number. You may track your order with the link provided.

How can I get free samples?

1. Free samples are sent to all customers that are subscribed to our newsletter.

2. Join pragSKN points! Earn points every time you shop & put them towards perks, discounts and goodie bags.

When are out of stock orders available again?

We endeavour to re-stock all out of stock items as soon as possible.

Do you take product requests?

Yes, we do! If you would like to request a product, you can find the Product Request link on the bottom of this page.

Pre-orders

All pre-orders will be treated with the highest priority.

Orders including pre-ordered items will be dispatched ASAP once the products arrive

Why Shop at PRAGSKN?

  • Our products are 100% genuine and curated directly from South Korea only
  • Free shipping offers
  • Royalty program: coupons, discounts, goodie bags etc so every purchase counts!
  • Live chat/ contact form if you require any assistance

Loyalty Program

Rewards

Join our Rewards Program and accumulate points with every purchase.

Check back later for more.